OSM GROUP

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OSM GROUP – Trade Facilitation
Trade Facilitation

Trade Facilitation & Cross-Border Commerce Solutions

We provide a complete suite of trade facilitation services — from customs clearance, import/export documentation and tariff classification to letters of credit, trade finance, free zone structuring, origin certification, and sanctions compliance — enabling your business to move goods across borders faster, more cost-effectively, and with zero regulatory risk.

Customs Clearance
Tariff Classification
Customs Valuation
Bonded Warehouse
Free Zone Structuring
Export Documentation
Certificate of Origin
Import Permits & Approvals
Sanctions Screening
E-Commerce Cross-Border
Letter of Credit
Trade Finance Advisory
Cargo Insurance
Bank Guarantee Facilitation
Freight Forwarding
Warehousing & Distribution
Supply Chain Optimisation
Last-Mile Tracking
What We Deliver

How We Accelerate Your Cross-Border Trade

From customs clearance and trade documentation to tariff optimisation, letter of credit management, free zone structuring, and supply chain coordination — OSM GROUP's trade facilitation team delivers end-to-end managed trade programmes so your commercial team can focus on selling, not logistics.

01

Customs Clearance & Brokerage

We manage the complete import and export customs clearance process — from HS code classification, duty calculation, and customs declaration filing through physical inspection coordination, duty payment, and cargo release — liaising directly with UAE Customs, Zakat, Tax and Customs Authority (ZATCA) in KSA, and port authorities across GCC to ensure your shipments clear quickly, compliantly, and at the lowest legitimate duty cost.

  • HS classification & customs declaration filing
  • Duty optimisation & drawback recovery
  • Port authority liaison & cargo release
02

Trade Documentation & Certification

We prepare, verify, and submit the full suite of trade documentation required for cross-border shipments — including commercial invoices, packing lists, bills of lading, airway bills, certificates of origin (preferential and non-preferential), phytosanitary certificates, conformity certificates, and country-specific import permits — ensuring every document set meets the precise requirements of the destination authority, reducing rejection rates and shipment delays to near zero.

  • Certificate of origin — Chamber & FASAH
  • Import permits, conformity & health certificates
  • Document verification & pre-shipment review
03

Trade Finance & Letter of Credit Management

We structure and manage the trade finance instruments your transactions require — including documentary letters of credit (LC), standby LCs, bank guarantees, documentary collections, and supply chain finance arrangements — coordinating with issuing and confirming banks to ensure compliant document presentation, timely LC utilisation, and optimised payment terms that protect your cash flow while giving overseas counterparties the security they need to transact with confidence.

  • LC drafting, issuance & document presentation
  • Bank guarantee structuring & advisory
  • Supply chain finance & payment term optimisation
04

Free Zone & Bonded Warehouse Structuring

We design and implement free zone and bonded warehouse structures that optimise your import duty exposure, VAT position, and re-export operations — identifying the most advantageous UAE free zone for your commodity, product, and trading flows, managing entity establishment, customs suspension arrangements, and ongoing compliance — enabling you to use the UAE as a regional hub without paying unnecessary duties on goods that never enter local consumption.

  • Free zone selection & entity establishment
  • Bonded warehouse setup & customs suspension
  • Re-export routing & duty optimisation
05

Regulatory Compliance & Sanctions Screening

We embed export controls, sanctions screening, and dual-use goods compliance into your trade operations — screening counterparties, shipment destinations, and commodity classifications against UAE, EU, US, and UN sanctions lists, advising on restricted goods licences, end-user certificate requirements, and re-export controls — ensuring every transaction your organisation executes is fully compliant with applicable trade regulations before goods move, not after a customs seizure or regulatory investigation.

  • Counterparty & destination sanctions screening
  • Dual-use & restricted goods licensing
  • Export control programme design & audit
06

Freight Forwarding & Supply Chain Coordination

We manage multimodal freight forwarding — sea, air, road, and rail — coordinating carriers, freight agents, port handling, customs brokers, and last-mile delivery across your supply chain to provide a single managed solution from factory gate to final destination, with real-time shipment tracking, proactive delay management, and full cargo insurance coverage that protects your goods and gives your operations team complete visibility over every shipment in transit.

  • Sea, air, road & rail freight coordination
  • Real-time shipment tracking & delay management
  • Cargo insurance & claims management
Ready to move goods faster, smarter, and at lower cost across borders? Start a Trade Programme View Trade Success Stories
Trusted Trade Partner Across 60+ Trade Lanes

Why OSM GROUP Is the First Choice For Trade Facilitation & Cross-Border Commerce

From SMEs shipping their first export consignment to multinationals managing complex multi-corridor supply chains, organisations across 60+ trade lanes trust OSM GROUP to clear, document, finance, and coordinate their cross-border trade — delivering faster clearance times, lower duty costs, and zero compliance penalties so your commercial teams can focus on growth, not logistics.

Shipments Cleared120K+ Annually
Clearance SpeedAvg. 4 Hours
Trade Lanes60+ Corridors
Duty SavedAED 340M+ for Clients
Dedicated Trade Desk with Commodity Specialists
Every client is served by a dedicated trade desk team — a senior customs broker, documentation specialist, and trade finance adviser — who know your commodity codes, your regular trade corridors, and your preferred carriers, enabling same-day turnaround on clearance filings, proactive tariff alerts when HS code changes affect your products, and documentation packages prepared before your goods even reach port.
Average 4-Hour Customs Clearance
Our pre-lodgement documentation preparation, established relationships with UAE Customs and Jebel Ali port authorities, and AEO-accredited status combine to deliver an average customs clearance time of just 4 hours for standard commercial shipments — compared to the market average of 24–48 hours — significantly reducing your port storage costs, improving inventory availability, and giving your supply chain a competitive speed advantage.
AED 340M+ in Duty Savings Delivered
Our tariff engineering and duty optimisation practice has delivered over AED 340 million in documented duty savings for clients through legitimate classification reviews, FTA preferential rate applications, duty drawback recovery programmes, and free zone structuring — ensuring your business captures every duty relief it is entitled to rather than overpaying due to default HS codes, missed FTA eligibility, or suboptimal import routing decisions.
60+ Trade Lanes with Pre-Built Authority Networks
We operate active trade facilitation programmes across 60+ international trade corridors — with established customs broker networks, pre-approved documentation templates, and authority relationships in GCC, Africa, South Asia, Southeast Asia, Europe, and the Americas — meaning shipments to new markets move through familiar, pre-tested processes rather than encountering the delays and documentation errors typical of unfamiliar corridors.
🚢 Cargo Cleared
📦 Shipment Released
🌐 60+ Trade Lanes
💰 AED 340M Saved
Trade Facilitation Dashboard — May 2026 Live
Shipments
120K
22%
Avg. Clear
4 hrs
fast
Lanes
60+
8
Duty Saved
340M
AED
Electronics — 18 pallets, Jebel Ali Port (DP World)
UAE Customs · Declared 09 May · 3.2 hrs
Cleared
Industrial Equipment — FCL, Dubai–Riyadh Road
ZATCA Customs · In Transit
In Transit
FMCG Goods — Air Freight, DXB → Mumbai
Air Cargo Customs · Docs Lodged
Lodged
Monthly Shipments Cleared Last 7 months
NovDecJanFebMarAprMay
Mode Mix
Sea 40%
Air 30%
Road 20%
Rail 10%
On-Time
97%
Compliant
100%
CSAT
96%
Customs cleared
AED 4.8M electronics shipment released 🚢

What Makes Our Trade Facilitation Services World-Class

Four pillars trusted by 500+ organisations across 60+ trade corridors

Dedicated Trade Desk
Each client is served by a named customs broker, documentation specialist, and trade finance adviser who know your commodity codes, corridors, and preferred carriers — enabling same-day clearance filings, proactive tariff alerts, and documentation packages prepared before your goods reach port.
4-Hour Average Clearance
Our pre-lodgement documentation preparation, AEO-accredited status, and authority relationships at Jebel Ali, Dubai Airport, and Abu Dhabi Port deliver an average customs clearance time of just 4 hours — versus the industry average of 24–48 hours — dramatically reducing port storage costs and improving your inventory velocity.
AED 340M Duty Saved
Our tariff engineering practice has delivered over AED 340 million in documented duty savings through classification reviews, FTA preferential rate applications, duty drawback recovery programmes, and free zone structuring — ensuring your business captures every legitimate duty relief rather than overpaying on default classifications.
60+ Trade Lane Network
We operate active programmes across 60+ international corridors — with established broker networks, pre-approved documentation templates, and authority relationships in GCC, Africa, South Asia, Southeast Asia, and Europe — so shipments to new markets move through familiar, pre-tested processes rather than encountering costly documentation errors.